Skip to main content
Solved

What’s the meaning of a minus bill ?

  • October 25, 2024
  • 1 reply
  • 291 views

Hi I’m new to I’d mobile and just paid my first months bill of £10, I can see in manage my bills that the next November bill says -£15  what is a minus bill if I’m on a £10 monthly plan with zero cap? I’ve definitely not exceeded my usage as I only activated my account yesterday the 24th October due to losing my sim tray and waiting for a replacement. 
 

Best answer by Tyler

Hey there @Wessex18, welcome to Community!

 

If your bill is -£15.00, then this means you’re £15.00 in credit.

 

Thanks,

Tyler

View original

1 reply

Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3760 replies
  • Answer
  • October 28, 2024

Hey there @Wessex18, welcome to Community!

 

If your bill is -£15.00, then this means you’re £15.00 in credit.

 

Thanks,

Tyler