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Question

Where can I BTS relay failure

  • July 12, 2025
  • 1 reply
  • 11 views
P
New Contributor

For the past few days, ID coverage has been almost completely gone. I have two SIM cards, and both are performing very poorly. I'm sure the BTS transmitter lost power. Where can I report this? Area TF1 3JD

    1 reply

    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • July 12, 2025

    Hi ​@Petergo 

     

    We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible.

     

    We're sorry for any disruption this may cause and will add any further updates here:

     

    https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

     

    Does it affect all services or just one service?

     

    Anika

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