Skip to main content
Question

where can i find confirmation kf my new order

  • June 26, 2026
  • 1 reply
  • 2 views
R
New Contributor

I have just placed a new order on my account for a 2nd line for my son where can I see the order or receipt or confirmation of my order on my app or account online

Raza Majid

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+12
    • Gemma M
    • iD Mobile Employee
    • June 26, 2026

    Hi ​@Razamajid1987,

     

    Sorry to hear you're having trouble finding your order confirmation.

     

    Just to check, have you received any confirmation email since placing the order?

     

    If not, please let us know and we'll be happy to point you in the right direction. If you have received the confirmation, it should include your order details and receipt.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement