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where is my confirmation email?


Ash Will Don
Community Member

Not received confirmation but taken my money? 

Best answer by andewhite

Maybe it’s in your Junk E-mail or Spam mailbox folder, @Ash Will Don

Otherwise, perhaps the email address given to iD was incorrect.

 

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andewhite
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Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • February 2, 2024

Maybe it’s in your Junk E-mail or Spam mailbox folder, @Ash Will Don

Otherwise, perhaps the email address given to iD was incorrect.

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • February 2, 2024

Hi @Ash Will Don 

 

Confirmation emails are typically sent within 24 hours of ordering, if money has been taken it sounds like your order is confirmed, do you have anything yet?

 

Tom