Skip to main content
Solved

where is my order?

  • December 11, 2024
  • 6 replies
  • 101 views

Kate Elizabeth Conlon
Community Member

Where is my order? 136977884

Best answer by Geluk

You’re hopeful of getting a reply on a users forum; contact id via CHAT.

View original

6 replies

Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • 441 replies
  • Answer
  • December 11, 2024

You’re hopeful of getting a reply on a users forum; contact id via CHAT.


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12167 replies
  • December 12, 2024
Kate Elizabeth Conlon wrote:

Where is my order? 136977884

Have you tried contacting the iD Mobile Telephone Sales team about delivery of your iD order, ​@Kate Elizabeth Conlon

Contact an iD sales adviser on 020 7139 1397, between 9am - 6pm.  


Tyler
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 3801 replies
  • December 12, 2024

Hey there ​@Kate Elizabeth Conlon, we hope the kind advice from ​@Geluk and ​@andewhite was able to help, and we recommend contacting our live-chat via the link below:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


Where's my order 

order number 139675292

 


MZone
Platinum 
Contributor
Forum|alt.badge.img+22
  • Platinum 
Contributor
  • 977 replies
  • May 8, 2025
hayleybaxter8 wrote:

Where's my order 

order number 139675292

 

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@hayleybaxter8   

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • May 9, 2025

Hi ​@hayleybaxter8 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom