I hope someone can be of assistance, I an
unable to access certain websites when searching using my data yet can access the sites perfectly when using WiFi, it is as if search restrictions are on my account without my permission. Where do I go to on the app to check if any restrictions have been switched on without my knowing? Has anyone experienced any similar issues? I am a new ID mobile customer and haven’t experienced this issue with my previous network provider.
+26Turn the adult content filter off from within the iD Mobile app.
Plan > Manage your id services > Adult content filter > Off
+22Probably the adult content filter. Look under plan then manage your iD services.
+24Hey there
Do let us know if you have any further questions.
Thanks,
Tyler
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To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “Unwrap our guide to a cheaper Christmas and a chance to win a Meta Quest 3S!”
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The closing date for entries is 23:59 on 17th December 2025. One prize will be awarded:
Meta Quest 3S 128GB Mixed Reality Headset and Controllers
This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion).
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One winner will be selected at random by an independent person from all correct and eligible entries received. The winner will receive the prize listed above. The winner will be notified by email or by private message on the Community platform and will be asked to reply within 7 days of receipt of the notification. If the Promoter does not receive confirmation from the winner that they accept the prize by this time, the Promoter reserves the right to withdraw the offer/prize. The prize will be delivered within 30 days of acceptance.
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