Tried to get add on of USA data from app and account but it says Whoops something when wrong. Try again later.
Solved
Why am i getting an error message when trying to buy Roam Beyond add-on?.
Best answer by Daz_S
Just checking.
So you’ve turned roaming off (if it was on), connected to WiFi and then tried to purchase the Roam Beyond Add-on and the iD App gives the Oops message?
Have you also tried to clearing the apps cache (whilst connected to WiFi) and then having another go?
Or if the app still doesn’t allow you to purchase the Roam Beyond Add-on what about via your online account?
- Log-in to My Account Online.
- Tap ‘Rest of World’.
- Search for the destination you’d like to buy an add-on for.
- Tap an add-on which best matches your needs.
- If you’re happy with the add-on you’ve selected, tap ‘Confirm’.
- Tap ‘Done’. The add-on will be charged on your next billing cycle.
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