PS is there a problem in my area? Torquay Devon? If so why no updates? 

Hi ​@Alison Ramon 

Sorry to hear this, what happens when you try to make a call?

Is this happening in all areas or just a certain one(s)?

Tom

It seems to be affecting most areas in Torquay and I see Exeter has a problem too. I was able to make a call in transit in one spot of Torquay this morning and then as soon as I moved it went off again. There is a notice about trying to fix the problem on service status but this has never been updated 

Hi ​@Alison Ramon 

Please could you let us know the full postcode(s) where you’re having issues?

How long have you been having issues in this/these area(s)?

Tom

TQ1 2DP ....30 hours of no service 

Hey there ​@Alison Ramon, we're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.

We hope to have things fixed as soon as possible and will add any updates here.

https://www.three.co.uk/support/network-and-coverage/coverage?location=G46+6SA&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

We hope this is resolved ASAP.

Kind regards,

Tyler

But you don't provide updates nor any specific explanation as to what the problem is.  Even if you can't say when the problem will be fixed you could refresh the message every few hours. We've had the same message for a day and a half. 

Ok thanks Tyler. The service update indicates voice calls are in normal ( green ) service. This is clearly wrong as my area and others in the south west of UK are disrupted. Please update the chart 

Hi ​@Alison Ramon  I am not sure what you are referring to, are you able to share a screen shot please?