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why cant i pay for tv competitions

  • April 20, 2025
  • 6 replies
  • 220 views
M
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Best answer by WelshPaul

Have you disabled the premium bar and raised your bill cap to cover the cost of the payment? 

    6 replies

    WelshPaul
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    • WelshPaul
    • Platinum 
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    • Answer
    • April 20, 2025

    Have you disabled the premium bar and raised your bill cap to cover the cost of the payment? 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • April 21, 2025

      Hey there ​@Muddy67, as kindly advised by ​@WelshPaul, are premium features enabled via the iD Mobile app/website via your account, and is your bill cap high enough to allow charges to go through?

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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      • Muddy67
      • Author
      • New Contributor
      • April 21, 2025

      No checked that it’s set at £50 the max so not that … it’s only doing it on a certain news channel . If this company has blocked payments to there it needs reporting 

      Kash M
      iD Mobile Employee
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      • Kash M
      • iD Mobile Employee
      • April 22, 2025

      Hi ​@Muddy67,

      Can you please confirm if it’s usually a SMS payment or a bill payment?

      Please can you also confirm the number for is?

       

      Kash

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      M
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      • Muddy67
      • Author
      • New Contributor
      • May 23, 2025

      It’s rejected for all sms , online and telephone options

      sms 63225

      or 09036863232 

      or GBNews.com/win 

       

      Says mobile network won’t accept payment to any method 

      Siân W
      iD Mobile Employee
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      • Siân W
      • iD Mobile Employee
      • May 23, 2025

      Hi ​@Muddy67  so you know if you have your adult content filter removed?

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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