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why dis i get used 100% roaming data mesaage

  • September 2, 2024
  • 3 replies
  • 79 views
S
Community Member

Just upgraded my sim only deal and immediately got a message to say I’ve used 100% of roaming data allowance. I see this has been as issue previously. Is that still the case? Please advise if I still have all of my roaming data allowance as I have not been abroad. Thanks 

Best answer by Matthew T

@Gillbob - no need to be concerned. If you have received this message it has been sent in error. Thanks.

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    3 replies

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1882 replies
    • September 6, 2024

    @Steven Allen please disregard, it has been sent in error. Teams are working on the issue. Thanks.

    iD Community Manager
    Gillbob
    New
 Contributor
    • Gillbob
    • New
 Contributor
    • 1 reply
    • September 18, 2024

    This is my concern following my upgrade as I go abroad on holiday next week. 

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1882 replies
    • Answer
    • September 18, 2024

    @Gillbob - no need to be concerned. If you have received this message it has been sent in error. Thanks.

    iD Community Manager

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