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why does the wrong number show when facetime?

  • July 20, 2024
  • 1 reply
  • 43 views
Samantha J Moran
Community Member

I transferred my old number from Three to ID mobile. With PAC code. 

But when FaceTiming it’s a different number. 
no one can FaceTime on the number I am meant to have. 
But people can phone me with the correct number. 
 

Really annoying. What’s going on please? 

Best answer by Matthew T

Hey @Samantha J Moran,

Please carefully follow the steps in this article.

Thanks.

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    1 reply

    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1861 replies
    • Answer
    • July 24, 2024

    Hey @Samantha J Moran,

    Please carefully follow the steps in this article.

    Thanks.

    iD Community Manager

    Reply.


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