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Question

Why Id company charge more then they can to?

  • June 29, 2026
  • 4 replies
  • 19 views

Hi guys, Id mobile company charged me 2 times per month and when I ask why and hiw i can claim my money back, they refused me and told like they not, I have all proves? who have same problem with them?

4 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • June 30, 2026

Hi guys, Id mobile company charged me 2 times per month and when I ask why and hiw i can claim my money back, they refused me and told like they not, I have all proves? who have same problem with them?

Can you explain charged your for usage, charged you for the same monthly bill twice? Please explain in detail

 

 

Joe


Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 2, 2026

Hi ​@rtillers949,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team


  • Author
  • New Contributor
  • July 2, 2026

ID company charged me twice for my bills and not only for 1 month, but now for around 3-4 months and today, I not paid them twice again , they cut me off , today I can’t even go out to earn money for my family, because I’m Deliveroo driver and without internet connection I can’t do anything.


Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • July 3, 2026

Hi ​@rtillers949,

Please do check your inbox as we have sent you a private message to discuss this on the link below.
https://community.idmobile.co.uk/inbox/overview

Thanks 
Hosai