I’m frustrated!
I gave my PAC code and preferred switchover date (Friday 24 Jan) when I signed up to ID mobile.
I’ve checked with my previous provider and they said it has been requested for the 31st!
I use this number for work and I can’t wait that long.
Any idea how I expedite the switch?
Best answer by andewhite
Sounds like iD Mobile might’ve overlooked your switching request,
Probably best to use iD online Live Chat now, and speak to a customer adviser about your switch.
The advisers work until 8pm on weekdays - tell the 24/7 chatbot you’d like to “talk to a person”.
+26Hi
Thanks for getting in touch with us here on the community.
We are very sorry to hear the port date was originally incorrect.
From your last post, it looks like our Live Chat team have been able to help but if you require any further assistance, please do not hesitate to get back in touch.
Thank you
Nat
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