Why is noone helping me port my number

Bonita James · 2025-02-06T23:32:24+00:00

I urgently need to port my number. This has been going on for 10 days now and noone has responded to my private message since telling me my number would be ported a few days ago. It started by me getting an error when completing the form to port my number. I posted on here and received a private message asking me for various details 9 days ago! I gave information required but entered my postcode incorrectly so responded with correct postcode. I have been told my number would be ported at the beginning of the week but it hasn't. I've sent two private messages because where my old number worked in my old phone it has stopped now making it seem like the process is halfway through. Also meaning that I cannot receive messages or calls to the number my security plans know and missing potentially important calls. Noone is responding to me so I am very unimpressed at the lack of help and don't know how I'm going to get this resolved. Can someone please sort this urgently.

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