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Why is the 4G speeds and coverage so pathetic?

  • May 3, 2024
  • 1 reply
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Coverage checker suggests excellent service of 4g outside and inside.However I’m only getting one to two bars and even on the rare occasions i get 3 or 4 bars the speeds are still terrible which makes it impossible to do anything on the internet its like i don’t even have mobile data.Me on 4 bars is slower than my friends vodafone on one bar at the same spot and same device, tried and tested.This image should speak for itself.Excellent service yet on the top right im on one bar.Also dont get me started on messaging and call quality as that isnt any better anyways.

 

Best answer by Kash

Hi @Iqbal123,

Welcome to the Community!

Have you checked the network status checker to see if there is any ongoing work in the area?

I would also advise testing the SIM in another handset to see if that makes a difference.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • Answer
  • May 6, 2024

Hi @Iqbal123,

Welcome to the Community!

Have you checked the network status checker to see if there is any ongoing work in the area?

I would also advise testing the SIM in another handset to see if that makes a difference.

 

Kash