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wifi cakling just stopped working

  • May 31, 2025
  • 4 replies
  • 54 views
J
New Contributor

Hi, both mine and my wife's WiFi calling has just stopped working, 31st Jan. Anyone else have the same issue? My work phone, Vodafone, works, so an issue with ID. 

    4 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 31, 2025

    No mine works fine. It will only drop to WiFi calling if your mobile signal is poor. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 2, 2025

    Hi ​@James.peart  are you still facing this issue? Have you tried a reboot?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • James.peart
    • Author
    • New Contributor
    • June 3, 2025

    Hi Sian, yes same issue. Have rebooted phone, toggled WiFi calling off and on. Forgot a d reconnected WiFi,  turn off SIM and reinserted. All working except for WiFi calling. 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • June 4, 2025

    Hi ​@James.peart 

     

    Okay, is this no longer working on any Wi-Fi network you’ve tried?

     

    What device(s) are you using?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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