wifi cakling just stopped working | iD Mobile Community
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wifi cakling just stopped working

  • May 31, 2025
  • 4 replies
  • 54 views

Hi, both mine and my wife's WiFi calling has just stopped working, 31st Jan. Anyone else have the same issue? My work phone, Vodafone, works, so an issue with ID. 

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 31, 2025

No mine works fine. It will only drop to WiFi calling if your mobile signal is poor. 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 2, 2025

Hi ​@James.peart  are you still facing this issue? Have you tried a reboot?


  • Author
  • New Contributor
  • June 3, 2025

Hi Sian, yes same issue. Have rebooted phone, toggled WiFi calling off and on. Forgot a d reconnected WiFi,  turn off SIM and reinserted. All working except for WiFi calling. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • June 4, 2025

Hi ​@James.peart 

 

Okay, is this no longer working on any Wi-Fi network you’ve tried?

 

What device(s) are you using?

 

Tom