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Wifi calling on Motorola X4?

  • October 25, 2019
  • 7 replies
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J
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I see this phone not being present on the Wifi calling compatibility list, but is the support going to be added soon Or is it up to the manufacturer? This is an Android One device with Android 9 currently on it.

Best answer by Mohammed H

Hello @jainvikas8,

 

Thanks for your request, we’ll pass this to the Team internally however, we may not be able to give an answer as to whether this will be added or not.

 

Mohammed

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7 replies

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • October 25, 2019

Hello @jainvikas8 ,

 

We’re always expanding our list of available handsets with WiFi Calling. Unfortunately, we’ve not got any plans at this moment in time to add this handset to our range. But if this changes, it’ll be updated on our compatible list.

 

Mohammed

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  • jainvikas8
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  • 22 replies
  • October 25, 2019

I’d request to add these Android One devices, as I’ve been facing an issue with serious network connectivity in the area (Ely, Cambridgeshire). And it’s just not only me but many people on Three network (Raised a Complaint - 151156858). Thanks.

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • October 28, 2019

Hello @jainvikas8,

 

Thanks for your request, we’ll pass this to the Team internally however, we may not be able to give an answer as to whether this will be added or not.

 

Mohammed

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  • jainvikas8
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  • 22 replies
  • August 25, 2020

Is Wi-fi Calling on this device supported?

Kevin M
iD Mobile Employee
  • Kevin M
  • iD Mobile Employee
  • 2535 replies
  • August 25, 2020

Hi there @Mohammed 

Is it still the Motorola X4 you’re asking after here?

If so, currently speaking the phone is still not officially supported for WiFi calling.  At this point it’s difficult to say if it ever would be added, though I’d say the chances are low for older model phones to be officially supported at this point in time.

The list of officially supported phones can be found here:

https://www.idmobile.co.uk/help-and-advice/wifi-calling

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  • jainvikas8
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  • 22 replies
  • August 25, 2020

Any update from the Team, which adds this? Moto X4 is old, but Android One and Android 10 soon.

Will R
iD Mobile Employee
  • Will R
  • iD Mobile Employee
  • 4103 replies
  • August 26, 2020

Hi @jainvikas8 

The phone is still not officially supported for WiFi calling.  At this point it’s difficult to say if it ever would be added, though I’d say the chances are low for older model phones to be officially supported at this point in time.

The best place to keep an eye out for updates to which model offer this feature would be the link below:

https://www.idmobile.co.uk/help-and-advice/wifi-calling

 

Will

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