What happens if I reach my capped limit?

  • 20 January 2020
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  1. If you run out of an allowance and keep using it, you'll be charged out-of-plan rates until you reach your capped limit.
  2. When you reach your capped limit - or if your cap is set to £0 - you won't be able to do anything you'd be charged for (e.g. international roaming, sending picture messages and premium rate calls).
  3. You'll still be able to use any allowances you've got left. And you can always buy add-ons of minutes and data, or increase your cap (up to your credit limit).

Note: Optional extras, including add-ons and the paper billing charge (if you choose to set this up), get added to your monthly bill. They aren't included in your cap amount.

 

 

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