Why am I being charged £9.49 every month on my CAPITAL ONE account. bill errorI changed my account on 02/08/20 from paying £16.82 for phone number [Removed] at my old address, [Removed] to sim card only on a new number [Removed] at £6 per month from my Lloyds account for my new address [Removed] . Service user number [Removed] Ref [Removed] Also a company called CARS say i owe £50.46 their ref [Removed]. your ref [Removed]. I Have spent hours on my pc trying to resolve this, but it is impossible to talk to any one and the website is a nightmare. Please help as I am about to have a nervous breakdown.
Best answer by Ryan
We’re sorry to hear about that issue. We’ll need to take some details from you in order to view your account before we can advise further as initially, it sounds as though you have not cancelled the old plan.
Please check your PMs for further assistance. I’ve also merged posts and removed your personal details from your message.