Question

Help!!

  • 8 August 2018
  • 1 reply
  • 39 views

Right i have an account with a phone on but i dont have access to the phones sim so i cant get texts but i need to get into my account but have forgotton the username and passsword and i need to cancel my plan as the direct debt has been cancelled anyway

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Right i have an account with a phone on but i dont have access to the phones sim so i cant get texts but i need to get into my account but have forgotton the username and passsword and i need to cancel my plan as the direct debt has been cancelled anyway

Hi @BenPentith2002

Welcome to the community here! We're sorry to hear you've had a series of troubles there though.

If you're simply looking to cancel your service with ourselves, please get in touch with our Social Media Team. Th

http://facebook.com/idmobileuk/
http://twitter.com/id_mobile_uk

If you confirm a few details, they'll be able to take it from there.

Kevin

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