Solved

i need a chat regarding seveal topics. I have 2 sim deals 1 an upgrade and 1 from another network

My dashboard is only showing my upgraded deal and would like to see the other 1.

Best answer by Rory C

Hi @ChrisBurgess0606, it’s not possible for the iD Mobile app to show your usage data for another network SIM, I’m afraid.

In fact, since it’s one iD Mobile SIM per account, you’ll only ever be able to see one SIM on the app, full stop.

Let me know if I’ve misunderstood!

Thank you,

Rory

This topic has been closed for replies.

Hi @ChrisBurgess0606, it’s not possible for the iD Mobile app to show your usage data for another network SIM, I’m afraid.

In fact, since it’s one iD Mobile SIM per account, you’ll only ever be able to see one SIM on the app, full stop.

Let me know if I’ve misunderstood!

Thank you,

Rory

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

What my number chaged

I have a sim i registerd that i haven't been using and the bills comes monthly i couldn't remember the number and I want to cancel the contract.

I need contact telephone number of the ID

Christopher47 wrote:

What my number chaged

Can you clarify, did you want to change the number on your plan?

Franca71 wrote:

I have a sim i registerd that i haven't been using and the bills comes monthly i couldn't remember the number and I want to cancel the contract.

We’ll send you a PM so we can process this cancellation for you.

Mohammed

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

5 replies