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i need a chat regarding seveal topics. I have 2 sim deals 1 an upgrade and 1 from another network

  • 2 October 2020
  • 5 replies
  • 46 views

My dashboard is only showing my upgraded deal and would like to see the other 1.

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Best answer by Rory 4 October 2020, 10:49

Hi @ChrisBurgess0606, it’s not possible for the iD Mobile app to show your usage data for another network SIM, I’m afraid.

In fact, since it’s one iD Mobile SIM per account, you’ll only ever be able to see one SIM on the app, full stop.

Let me know if I’ve misunderstood!

 

Thank you,

Rory

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5 replies

Userlevel 4
Badge +6

Hi @ChrisBurgess0606, it’s not possible for the iD Mobile app to show your usage data for another network SIM, I’m afraid.

In fact, since it’s one iD Mobile SIM per account, you’ll only ever be able to see one SIM on the app, full stop.

Let me know if I’ve misunderstood!

 

Thank you,

Rory

What my number chaged 

I have a sim i registerd that i haven't been using and the bills comes monthly i couldn't remember the number  and I want to cancel the contract. 

I need contact telephone number of the ID

Userlevel 8
Badge +9

What my number chaged 

 

Hello @Christopher47,

Can you clarify, did you want to change the number on your plan?

 

I have a sim i registerd that i haven't been using and the bills comes monthly i couldn't remember the number  and I want to cancel the contract. 

 

We’ll send you a PM so we can process this cancellation for you.

 

Mohammed

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