Solved

i need a chat regarding seveal topics. I have 2 sim deals 1 an upgrade and 1 from another network

  • 2 October 2020
  • 5 replies
  • 46 views
ChrisBurgess0606
Rank

My dashboard is only showing my upgraded deal and would like to see the other 1.

icon

Best answer by Rory 4 October 2020, 10:49

Hi @ChrisBurgess0606, it’s not possible for the iD Mobile app to show your usage data for another network SIM, I’m afraid.

In fact, since it’s one iD Mobile SIM per account, you’ll only ever be able to see one SIM on the app, full stop.

Let me know if I’ve misunderstood!

 

Thank you,

Rory

View original

5 replies

Rory
Rank
Userlevel 4
Badge +6

Hi @ChrisBurgess0606, it’s not possible for the iD Mobile app to show your usage data for another network SIM, I’m afraid.

In fact, since it’s one iD Mobile SIM per account, you’ll only ever be able to see one SIM on the app, full stop.

Let me know if I’ve misunderstood!

 

Thank you,

Rory

I hope I was able to help you with your question. If you found my answer helpful, please hit the 'Like' button. If I was able to answer your question or resolve your issue, then please mark my answer as 'Most Helpful' :)
Christopher47
Rank

What my number chaged 

F
Rank

I have a sim i registerd that i haven't been using and the bills comes monthly i couldn't remember the number  and I want to cancel the contract. 

F
Rank

I need contact telephone number of the ID

Mohammed
Rank
Userlevel 8
Badge +9

What my number chaged 

 

Hello @Christopher47,

Can you clarify, did you want to change the number on your plan?

 

I have a sim i registerd that i haven't been using and the bills comes monthly i couldn't remember the number  and I want to cancel the contract. 

 

We’ll send you a PM so we can process this cancellation for you.

 

Mohammed

I hope I was able to help you with your question, if you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’

Reply