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Question

Incorrect data allowance?

  • August 12, 2018
  • 1 reply
  • 118 views

Marekuk
Community Member
Hi I have a plan with 10gb dat. In iD mobile app, however, I see only 3.9 GB plus 90MB add-on. Is this a mistake? Thank you

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • August 13, 2018
Hi @Marekuk,

Sorry to hear about the issues you are experiencing with your data allowance.

It seems that we would need to take a further look into this.

I have sent you a private message to advise you how we can get this sorted.

Kash