Done the chat on line and phone calls but still not resolved this issue. Why is one number in my contacts always charged as mms when I have only set a simple text no pictures or emojis. Although ido send emojis to other contacts they do not show up in add on as a charge. This was passed to your technical team, I got a text saying they have checked and the billing is correct. This needs resolving I’d have obviously got a problem here you only have to look on line.