I have a bundle that hasn’t run out yet but I’m unable to make calls ( the phone says I have no credit) and send texts. I have tried my sim in a different phone, I had the same problems. I haven’t changed any phone settings either. It was literally working one day and not the next. I have a strong network signal and can receive calls and texts. Please help!?!?
Solved
network error when trying to make a call/send texts
Best answer by andewhite
For immediate assistance, I’d try getting in-touch using online chat at https://idmobile.co.uk/live-chat, for assistance with issue affecting your iD account.
The customer service team work until 8pm on weekdays - out-of-hours support is by a chat-bot only.
You can also leave them a private message on social media on facebook or Twitter.
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