The advise is to ask your network provider (ID) to prevent you from being able to receive calls and texts from premium rate numbers.
In my settings I have set that I can’t send preium rate texts but I want to make sure I don’t receive (and get automatically charged) calls or texts from these numbers.
I can’t get hold of ID network through calling and the live chat is always shut so I’ve come here to get the answer and hopefully help others too.
Thanks, Emily.
Best answer by Jade
Hi @Emily,
Welcome to the iD Community!
With this particular issue, the best way to get it resolved would be to get in contact with the company sending the texts.
You can find ways to contact them by inputting the number you have received the texts from at;
https://psauthority.org.uk/for-consumers/service-checker
I hope this helps.
Jade
View original
Welcome to the iD Community!
With this particular issue, the best way to get it resolved would be to get in contact with the company sending the texts.
You can find ways to contact them by inputting the number you have received the texts from at;
https://psauthority.org.uk/for-consumers/service-checker
I hope this helps.
Jade