To idmobile.co.uk To ID mobile
Question

unlimited contract wont let make calls due to a cap?

  • 1 July 2020
  • 1 reply
  • 19 views
Loulou1

Please help. I need to use my phone I don't want to pay out more money to increase a CAP as my contract states and I pay for and have checked my dashboard today. I have unlimited calls and texts. I need to make calls asap. Please help. Louise

1 reply

Ryan
Rank
Userlevel 6
Badge +9

Hi @Loulou1,

Which number are you trying to call? Unlimited calls allowances won’t include premium or non-geographical calls as they carry a charge so it’s likely this could be the reason why. Please let me know if this is not the case.

Ryan

Did my answer help you? If so, mark it as the Best Answer to help others! :)

Reply