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Why hasn't my direct debit come out?

  • June 3, 2019
  • 1 reply
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RavenDarkstar666
Community Member
Can anyone suggest as to why my direct debit hasn't come out? It was due to come out yesterday but because it was weekend I expected it to come out today (3rd) but it hasn't and i cant find where to contact anyone about it

Best answer by Kevin M

Hi @RavenDarkstar666 and welcome to the iD Mobile Community here.

If a Direct Debit was landing on a weekend on any particular month then it would come out some day across that following week.

It can vary a little at times as to which date this would be, but it would always happen automatically providing you had funds available.
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Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • Answer
  • June 4, 2019
Hi @RavenDarkstar666 and welcome to the iD Mobile Community here.

If a Direct Debit was landing on a weekend on any particular month then it would come out some day across that following week.

It can vary a little at times as to which date this would be, but it would always happen automatically providing you had funds available.