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Dodgy text message calming subscription charge from fuze forge

  • January 19, 2019
  • 2 replies
  • 14262 views

Hi, I have just received a text message from fuze forge saying i have subscribed to something and they are going to charge me 4.50 a week. I can't find them online apart from a foreign website and I'm not about to reply "stop" to the text message just in case thats what they will sting me on. Any idea what I can do? I have my cap set to zero on my billing so just hoping that stops any charges happening.

Best answer by Ryan D

Hi @Sparks,

The best thing to do would be to visit the below website and enter in the number that the text message came from. Once done, you can find contact information for that company and you can even open a complaint there too if you have to take it that far to get the resolution you're looking for.

https://psauthority.org.uk/for-consumers/service-checker

Ryan
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2 replies

Gregor
Helpful
 Contributor
  • Helpful
 Contributor
  • 1061 replies
  • January 19, 2019
Hi @Sparks

Here is very similar topic

@terrywebbs wrote there very good post how to resolve it.

Unfortunately the only way to cancel it is to contact them directly.

Regards

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • January 22, 2019
Hi @Sparks,

The best thing to do would be to visit the below website and enter in the number that the text message came from. Once done, you can find contact information for that company and you can even open a complaint there too if you have to take it that far to get the resolution you're looking for.

https://psauthority.org.uk/for-consumers/service-checker

Ryan