I have inadvertently ended up with two ID mobile accounts - I signed up for a new phone and received a new number - I thought the accounts would merge but they didn’t and because I kept my old number, I have no access to the account which has a different mobile number. I was contacted for outstanding bill but it directs me to my original account of which there is no outstanding balance. I need to speak to someone as I’ve no idea how much I owe or how to pay. The phone numbers for ID mobile, automatically take me to my original account.
Any help greatly appreciated.