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Question

Additional charge on my bill

  • July 29, 2025
  • 1 reply
  • 12 views
B
Community Member

I recently purchased a 1 day data add-on when I visited Turkey but I was not able to use the internet out there. I’d like to speak to someone about having this bill refunded?

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • July 29, 2025

    Hi ​@billymuz 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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