Hi
My pay monthly plan is usually £44.88 a month and is usually billed 14th of the month to 13th of the next month.
I’ve just received my bill for Apr 25 which has been billed at £64.07 and the invoice dates are:
14th Apr 25 to 26th May 25
I dont understand why the invoice is to the 26th of May and not the 13th May?
Also when viewing my bills via my account it shows:
Your next bill so far: 27/04/2025 - 26/05/2025
£44.88
Your payment will be taken via Direct Debit on or around the 10/06/2025.
Best answer by andewhite
Seems like you might have upgraded or changed the date of your direct debit,
The bill time period 14/04/25 - 26/05/25 is more than 1-month, so the bill is going to be higher than usual.
I’d expect the next actual bill will cover time period 27/05/25 - 26/06/25 (i.e. 1-month).
+26Seems like you might have upgraded or changed the date of your direct debit,
The bill time period 14/04/25 - 26/05/25 is more than 1-month, so the bill is going to be higher than usual.
I’d expect the next actual bill will cover time period 27/05/25 - 26/06/25 (i.e. 1-month).
+24Hi
Welcome to the Community!
It seems that
Please get back to us here if you require further assistance.
Kash
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
