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are 0371 numbers covered on my contract?

  • December 16, 2024
  • 1 reply
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MrsJ
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  • MrsJ
  • New
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  • 3 replies

Are 0371 numbers covered on my contract?

 

Best answer by Tyler

Hey there ​@MrsJ, if your bill cap is set to £0.00 on the iD Mobile app/website, and you attempt a call and it goes through, then this will mean it’s free to call.

 

If you try a call and it doesn’t let you, then you will need to change your bill cap to a higher amount to allow the charges to go through, and would therefore mean it costs to call.

 

Thanks,

Tyler

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
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    • Answer
    • December 17, 2024

    Hey there ​@MrsJ, if your bill cap is set to £0.00 on the iD Mobile app/website, and you attempt a call and it goes through, then this will mean it’s free to call.

     

    If you try a call and it doesn’t let you, then you will need to change your bill cap to a higher amount to allow the charges to go through, and would therefore mean it costs to call.

     

    Thanks,

    Tyler

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