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Are calls to 0343 numbers free?


Rob Tapp
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Hi, I have tried to search for this previous but can’t find anything. I have also asked ID support chat and they say these numbers are chargeable but other networks are free. I have a pay monthly package with unlimited phone calls. I have also tried the telephone nimber look up but that isn’t working. Any help gratefully received. The full number I am ringing is 0343 415 6317.

Best answer by MZone

Numbers starting 03 are included in the calls allowance of iD plans, ​@Rob Tapp.

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MZone
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  • April 7, 2025

Numbers starting 03 are included in the calls allowance of iD plans, ​@Rob Tapp.


Rob Tapp
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  • April 7, 2025

Thank you… that’s what I though. The advisor I am currently speaking to is now advising me that calls beginning with 01 are chargeable which is crazy as all area codes begin with 01!


MZone
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  • April 7, 2025
Rob Tapp wrote:

Thank you… that’s what I though. The advisor I am currently speaking to is now advising me that calls beginning with 01 are chargeable which is crazy as all area codes begin with 01!

🤦🏻‍♂️


Rob Tapp
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  • April 7, 2025

I have also spoken to an advisor whilst trying to log a complaint and they have also told me that 01, 02 and 03 numbers are chargeable but only if they are business numbers?? This just doesn’t make sense! Surely they are included whether they are business or residential? I might go back to Carphone Warehouse where I got the phone and contract from.


WelshPaul
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  • April 7, 2025

You were advised incorrectly ​@Rob Tapp


Kash
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  • April 8, 2025

Hi ​@Rob Tapp,

The number is included in your allowances and will be deduced from your minutes as normal calls.


Kash


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  • April 8, 2025

Doesn't suprise me with the wrong advice to be honest I was advised that my SIM only contract price will be rising each April wrongly even though it's price locked and hasn't gone up a penny this April. 


JoeKing
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  • April 9, 2025

@Tom Earnshaw  Sadly there are some individuals that don't listen to people or ill-advised people. It doesn't take a sales staff much time to research and crosscheck information that's readily available to them.

 

 

Joe