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ASAP

  • September 24, 2024
  • 1 reply
  • 15 views

I made a late payment, my account has been suspended and isn't recognised within the system. I can no longer make phone calls or have any data even though i have paid for this month. Is there a way I have have this fixed ASAP!!

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8279 replies
  • September 30, 2024

Hi @Surge Neil 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom