Hi, I have just.added on an extra £5 roaming add on for 24hours but seem to have been charged 3 times for the same 24hour period.. how do I contact someone to get this resolved please? There are 3 charges but only one 24 hour period added on, which is all.i need so should have only been one add on, obviously 🤦♀️ Please help ASAP! Thank you, Joanne

Hi @Joanne_464We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.Alternatively, if you are currently logged in, you can use the following link:https://community.idmobile.co.uk/inbox/overviewWe’ll see you there.Tom

Been charged 3 times for 24hr roaming

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