bill

Morning @Leahzach95,

Apologies for the delay in getting back to you. Please refer to this article for more information:

• I paid my oustanding balance but I've not been reconnected. What should I do? F.A.Q.

It may be worth setting up a Direct Debit so payments can be taken automatically.

Thanks

My bill is late but you turn my phone of can you put it back on and can pay my bill Monday 

I very much doubt they would do this @Terri-anne Turner. Could you not borrow the money from a family member, close friend or good neighbour, then pay them back on Monday?

But I do understand why you’ve not been able to make the payment on time, what with everything going off in the UK lately. Look at it another way, a petrol station wouldn’t let you fill your car and drive off for you to pay it the following week. I’m not trying to be a **** about it, just hoping it gives you an understanding as to why they’ve stopped your services.

Hi @Terri-anne Turner 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom