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Sean Kiernan
Community Member

Won't let me pay my bill and iv been cut off

Best answer by WelshPaul

Hi @Sean Kiernan, 

the following article might be of some help to you:
https://community.idmobile.co.uk/paying%2Dmy%2Dbill%2D114/how%2Ddo%2Di%2Dmake%2Dan%2Doutstanding%2Dpayment%2Dwith%2Da%2Ddebit%2Dor%2Dcredit%2Dcard%2D61428?postid=178103#post178103

 

If not, speak to a live chat agent using the link below:

http://idmobile.co.uk/live-chat

 

 

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    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 2731 replies
    • Answer
    • July 12, 2024

    Hi @Sean Kiernan, 

    the following article might be of some help to you:
    https://community.idmobile.co.uk/paying%2Dmy%2Dbill%2D114/how%2Ddo%2Di%2Dmake%2Dan%2Doutstanding%2Dpayment%2Dwith%2Da%2Ddebit%2Dor%2Dcredit%2Dcard%2D61428?postid=178103#post178103

     

    If not, speak to a live chat agent using the link below:

    http://idmobile.co.uk/live-chat

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • July 29, 2024

    Hi there @Sean Kiernan, welcome to Community!

     

    If you’re having issues with paying, please ensure to try the app, website and automated phone-line. If still having issues, then please ensure that your bank details match exactly the same as your account details on your iD account, or please try a different bank card. If still not working, please either try later, or if urgently needing to pay, please call this phone-line as a one-off on 0800 049 2376.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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