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bill

  • 11 July 2024
  • 2 replies
  • 24 views

Won't let me pay my bill and iv been cut off

2 replies

Userlevel 8
Badge +6

Hi @Sean Kiernan

the following article might be of some help to you:
https://community.idmobile.co.uk/paying%2Dmy%2Dbill%2D114/how%2Ddo%2Di%2Dmake%2Dan%2Doutstanding%2Dpayment%2Dwith%2Da%2Ddebit%2Dor%2Dcredit%2Dcard%2D61428?postid=178103#post178103

 

If not, speak to a live chat agent using the link below:

http://idmobile.co.uk/live-chat

 

 

Userlevel 5
Badge +6

Hi there @Sean Kiernan, welcome to Community!

 

If you’re having issues with paying, please ensure to try the app, website and automated phone-line. If still having issues, then please ensure that your bank details match exactly the same as your account details on your iD account, or please try a different bank card. If still not working, please either try later, or if urgently needing to pay, please call this phone-line as a one-off on 0800 049 2376.

 

Thanks,

Tyler

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