Hi my service's has been cut of and I really need my phone on to be on contact with my kids. Am so sorry about this I can clear the bill on the 15/01/25 due to Christmas and all that. I would really appreciate it if you could resume my service's please up untill then as I really need my phone
+24Hi
Welcome to the Community!
I would advise that you contact the Live Chat Team and they can take a look into this for you.
The team can escalate the bill extension to the relevant team.
https://www.idmobile.co.uk/live-chat
Kash
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