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bill

Matthew Tagg
Community Member

Why are you taking £6.00 out of my account every month? 

    2 replies

    MZone
    Gold Contributor
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    • MZone
    • Gold Contributor
    • 901 replies
    • April 23, 2025

    Have you got an iD SIM or previously had one. You need to give some more information if you want help. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8182 replies
    • April 23, 2025

    Hi ​@Matthew Tagg 

     

    It sounds like you have a monthly plan with us that we charge monthly for, please could you give us a little more information?

     

    Are you not expecting us to charge you every month?

     

    Have you made any purchases with iD Mobile?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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