bill

Hey there ​@MFALANA1989, thank you for reaching out. Please note, we’ve removed your personal information posted here for security purposes and to protect your personal data.

If you need to make payment, you can call our automated phone-line, following the below instructions:

You can call our iD Mobile Payment Line on 0333 003 7777

You'll be asked for your mobile number so please enter: [INSERT NUMBER HERE]

Select Option 2 for Payments & Billing

Select Option 2 again for Making a payment

Your current balance is [INSERT BALANCE HERE]

You'll hear a message of the current balance and if this is correct, press Option 1 to pay this balance. 

If the balance is incorrect, please ignore the amount you hear and press Option 2 to pay a different amount.

Enter the amount in Pence followed by # to make the payment for this amount.

For example - £10.50 you'd enter 1050 followed by #

You'll hear the amount entered and press 1 to confirm.

Then proceed to make the payment.

If you cannot call from your own phone/SIM, you may need to borrow someone’s non-iD Mobile SIM card to make the payment.

Or, you can make the payment via the app/website, which you need to register for if you haven’t already. What issue do you have with registering?

Thanks,

Tyler