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Question

Bill overcharging

  • July 29, 2025
  • 1 reply
  • 15 views
S
Community Member

Hi ID, i have been charged 3x £34 each for the mon th of July. I need a refund of £68 bacm to my bank account . I wanted to attach a screenshot but theres no button here to do that.  please kindly  address this and process my refund asap 

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • July 29, 2025

    Hi ​@Samuel1518 

     

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

     

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

     

    We’ll see you there. 

     

    Tom

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