Bill overcharging | iD Mobile Community
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Question

Bill overcharging

  • July 29, 2025
  • 1 reply
  • 15 views

Hi ID, i have been charged 3x £34 each for the mon th of July. I need a refund of £68 bacm to my bank account . I wanted to attach a screenshot but theres no button here to do that.  please kindly  address this and process my refund asap 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Samuel1518 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom