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hello, i would like too know why my bill price for my next payment on the 21st of february will be £50.23 when i have recently changed my plan and should only cost me £33.99 a month? 

Probably due to the billing period, for the £50.23 bill, being more than one month, ​@Demi Beach

This can sometimes happen when you change/upgrade the plan for your iD account.  


Hey there ​@Demi Beach, I’ve responded to your other post now.

 

Thanks,

Tyler


so once the 50 has been paid should my next payment after this stay as £30.99? 


so once the 50 has been paid should my next payment after this stay as £30.99? 

Have you looked at the billing period for your £50.23 bill yet, ​@Demi Beach?

Is your ‘new’ plan £33.99 or £30.99 per month?


Hi ​@Demi Beach 

 

I can see my colleague has offered assistance via your other post regarding this issue. 

In order to avoid delays or confusion, please keep all replies in one thread. 

 

Thanks, 

 

Nat 


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