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billing

  • 6 September 2024
  • 3 replies
  • 62 views

Hi I believe I am been overcharged on my last few bills, can someone help andhsve a look

 

Best answer by Kash

Hi @Birtj33,

Welcome to the Community!

It sounds like the charge could be for changing your direct debit date but you can check the link below for further information.

https://community.idmobile.co.uk/understanding-my-bill-166/what-are-the-different-charges-i-might-see-on-my-bill-43938

 

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • September 10, 2024

Hi @Birtj33,

Welcome to the Community!

It sounds like the charge could be for changing your direct debit date but you can check the link below for further information.

https://community.idmobile.co.uk/understanding-my-bill-166/what-are-the-different-charges-i-might-see-on-my-bill-43938

 

 

Kash


  • New
 Contributor
  • September 12, 2024

Why did my direct debit came out early 

It was schedule for the 28th of each month 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • September 13, 2024

Hi @Marie Ngum 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


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