Please advise why my last bill and my next bill is more than my my account bill of £20.99 last month was £33 and next bill is £23.00
Solved
billing query
Best answer by Daz_S
You could try speaking to them via live chat:
Their Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.
You can access Live Chat on this link: www.idmobile.co.uk/live-chat.
Or have you looked at your bill for last month to see if this tells you why?
Maybe you went over your allowance?
Via the iD Mobile app → Bills → View previous bills and find the one for last month.
Again maybe the one showing for this month is due to going over a limit?
I wouldn’t advise posting any content of your bill on here as this is a public forum and anybody can see this.
HTH
+22You could try speaking to them via live chat:
Their Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays.
You can access Live Chat on this link: www.idmobile.co.uk/live-chat.
Or have you looked at your bill for last month to see if this tells you why?
Maybe you went over your allowance?
Via the iD Mobile app → Bills → View previous bills and find the one for last month.
Again maybe the one showing for this month is due to going over a limit?
I wouldn’t advise posting any content of your bill on here as this is a public forum and anybody can see this.
HTH
+25
Have you changed your billing date recently?
Have you checked your bill to see what the extra charge is noted as?
Tom
I’d have charged £20 to my bank should be credited £20
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