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Billing upgrade sim only


Ive uograded at end of my contract to sim only but in the app my billing is showing continued billing for this month and even higher ie presuming including my new sim only contract. Please advise

Best answer by Tom

Hi ​@KTEASDALE 

 

The estimated bill might be a little confused as you’ll likely be paying for the previous plan’s price and then the next month you’d be reimbursed for anything overspent.

 

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • Answer
  • April 3, 2025

Hi ​@KTEASDALE 

 

The estimated bill might be a little confused as you’ll likely be paying for the previous plan’s price and then the next month you’d be reimbursed for anything overspent.

 

 

Tom


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  • 1 reply
  • April 3, 2025

Thank you!


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8358 replies
  • April 4, 2025

Hi ​@KTEASDALE 

 

No worries, if you need any further assistance, let us know.

 

Tom