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bills

  • January 8, 2025
  • 1 reply
  • 17 views
Ahméd Salah New
Community Member

I have finished my payment, so why still sending bills for me

Best answer by Tyler

Hey there ​@Ahméd Salah New, when your contract technically expires, it doesn’t automatically end.

 

To end your contract, you’d need to request a 30-day disconnection via the iD Mobile app/website, or via contacting us, or request a PAC code to transfer your number to another network.

 

Until you decide to leave us, or upgrade, your contract will continue on the same plan, for the same cost, until you make the changes or request them.

 

The below article explains further:

 

 

Thanks,

Tyler

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    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3361 replies
    • Answer
    • January 8, 2025

    Hey there ​@Ahméd Salah New, when your contract technically expires, it doesn’t automatically end.

     

    To end your contract, you’d need to request a 30-day disconnection via the iD Mobile app/website, or via contacting us, or request a PAC code to transfer your number to another network.

     

    Until you decide to leave us, or upgrade, your contract will continue on the same plan, for the same cost, until you make the changes or request them.

     

    The below article explains further:

     

     

    Thanks,

    Tyler

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