Hi @Cristianp
Handset plans purchased after 14/01/25 will not be subject to the 2025 fixed price increase, with the first increase being in 2026.
Tom
Hi @Cristianp
Handset plans purchased after 14/01/25 will not be subject to the 2025 fixed price increase, with the first increase being in 2026.
Tom
So anything purchased on 14th will be subject to price increase as well? I bought a phone yesterday without knowing this, is there a way to amend the contract or do I have to cancel the order and place a new one on tomorrow(15th)?
Hi @jeep64
Thanks for getting in touch.
That is correct as the order was placed prior to the 14th.
Unfortunately, we are not able to amend the contract terms.
If you wish to look in to alternatives, you can speak with our team direct on 0207 139 1397.
Thanks,
Nat