Skip to main content
Solved

Buying 24 months contract and avoiding April price increase

  • January 2, 2025
  • 3 replies
  • 330 views

Hi guys,

I was thinking to buy a Pixel 9 Pro from Mobiles.co.uk on ID mobile.

I was wondering if any of you know when I should buy the 24 months plan with ID and avoid the mid contract increase in April.

I have contacted ID but they did not help me.

Thanks 

Best answer by Natalie W

Hi ​@jeep64 

 

Thanks for getting in touch.

 

That is correct as the order was placed prior to the 14th. 

Unfortunately, we are not able to amend the contract terms. 

If you wish to look in to alternatives, you can speak with our team direct on 0207 139 1397.

 

Thanks, 

 

Nat 

View original

3 replies

Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8225 replies
  • January 4, 2025

Hi ​@Cristianp 

 

Handset plans purchased after 14/01/25 will not be subject to the 2025 fixed price increase, with the first increase being in 2026.

 

Tom


  • New
 Contributor
  • 1 reply
  • January 14, 2025
Tom wrote:

Hi ​@Cristianp 

 

Handset plans purchased after 14/01/25 will not be subject to the 2025 fixed price increase, with the first increase being in 2026.

 

Tom

So anything purchased on 14th will be subject to price increase as well? I bought a phone yesterday without knowing this, is there a way to amend the contract or do I have to cancel the order and place a new one on tomorrow(15th)?


Forum|alt.badge.img+21
  • iD Mobile Employee
  • 2119 replies
  • Answer
  • January 14, 2025

Hi ​@jeep64 

 

Thanks for getting in touch.

 

That is correct as the order was placed prior to the 14th. 

Unfortunately, we are not able to amend the contract terms. 

If you wish to look in to alternatives, you can speak with our team direct on 0207 139 1397.

 

Thanks, 

 

Nat