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cancel a phone thats registered to my ex partners email


Lee Yarnold
New
 Contributor

I got a contract in my name but my partner at the time registered it using her email. 
we’ve now split but she won’t give it back and I’m paying for it. How can I cancel this 

Best answer by Matthew T

I’ve just sent you a Private Message @Lee Yarnold so I can find your account. Thanks.

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3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1860 replies
  • July 31, 2024

Lee Yarnold
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • July 31, 2024

My email is associated with the account but she registered it on the app in her details. I can’t get access to it


Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 1860 replies
  • Answer
  • August 1, 2024

I’ve just sent you a Private Message @Lee Yarnold so I can find your account. Thanks.