cancel a phone thats registered to my ex partners email | iD Mobile Community
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cancel a phone thats registered to my ex partners email

  • July 24, 2024
  • 3 replies
  • 64 views

Lee Yarnold
New Contributor

I got a contract in my name but my partner at the time registered it using her email. 
we’ve now split but she won’t give it back and I’m paying for it. How can I cancel this 

Best answer by Matthew T

I’ve just sent you a Private Message @Lee Yarnold so I can find your account. Thanks.

This topic has been closed for replies.

3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • July 31, 2024

Please refer to these guides @Lee Yarnold:

Thanks.


Lee Yarnold
New Contributor
  • Author
  • New Contributor
  • July 31, 2024

My email is associated with the account but she registered it on the app in her details. I can’t get access to it


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 1, 2024

I’ve just sent you a Private Message @Lee Yarnold so I can find your account. Thanks.