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cancel contract

  • January 22, 2025
  • 2 replies
  • 491 views

Annette Ansell
New Contributor

I have been trying to cancel my contract but as I never received a transaction number I have been unable to do this. Please can you advise?  I have cancelled the DD. 

Best answer by Kash M

Hi ​@Annette Ansell,

Welcome to the Community!

If you are within your returns period a return will need to be processed.

However the link below will provide further information regarding leaving.

 

 

Kash

2 replies

Annette Ansell
New Contributor
  • Author
  • New Contributor
  • January 22, 2025

I have been trying to cancel my contract but as I never received a transaction number I have been unable to do this. Please can you advise?  I have cancelled the DD. 


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • January 23, 2025

Hi ​@Annette Ansell,

Welcome to the Community!

If you are within your returns period a return will need to be processed.

However the link below will provide further information regarding leaving.

 

 

Kash